Top Features to Look for in Charging Management Software for EV Charging Stations

The demand for EV charge management software is increasing day by day as people are accepting EVs as their daily commute vehicles and want more advanced solutions to charge their EVs.

Today, however, companies focusing more and more on the expansion of the EV ecosystem to provide an easy and detailed way to provide assistance to EV drivers globally. It will create great opportunities to create profitable business through the installation of charging stations. But when it comes to sustainable charging solutions, we are lacking options.

We need EV charging solutions to ensure total customer satisfaction and provide detailed information about how to make your charging station more efficient and how to earn money with that. Since you are installing charging stations, it is recommended to have affordable and reliable pre-built software that will help you to monitor, manage and analyze your charging stations. It is a centralized management tool that helps increase the efficiency of each charge point from a central, easy-to-use hub.

Top Features to Look for in an EV Charging Management Software

Energy and Utility Management

You can manage not only the power of the station but also the power consumption of the charger. Smart charging allows users to optimize field operations, get demand response signals from utilities or vehicles to the grid, and deal with fluctuating energy prices such as TOU rates and spot prices. Energy consumption has as much impact on an electric car's charging mechanism as it does on a company's productivity. Power management features should provide dynamic load balancing based on the type and kind of charger, customer tier, and current power level to optimize power flow and current maintenance costs. Grid security and power cut prevention are additional concerns for multifamily and real estate workers. This is because the building on which the charging station is located has its own energy needs and energy contract.

Secure Payment Model

In the era of digital payment modes, securely processing payments is an important part of public electric vehicle charging and charging infrastructure networks. In public charging stations, the operator of the charge point can give customers the option to pay when charging their electric vehicle. Your billing software should be technologically advanced and can accept multiple payment options to increase your earnings. Customer management is also closely related to payment processing. Different user groups often get different payment plans and prices depending on their usage, and frequency at the charging station.

Payment systems need access to total power consumption by the EV and other billing session data to calculate prices for charging an EV. The CMS offers a billing system that can make diversification between business types, customers, and even vehicle types. This will help customers with flexible payments.

Real-time monitoring of the Hardware

The monitoring of the hardware is important as it permits the operators to keep charging stations running smoothly 24/7, which is compatible with most EV infrastructure applications. It should provide real-time notification of network failures and charger issues enabling rapid response to prevent the time out in chargers. Broad compatibility is also an important hardware feature that will help the operators to run charging stations hassle-free. Despite the growth of the electric vehicle charging station industry, finding backend software that works with most major charging station manufacturers can centralize and streamline operations.

Fleet Management

It is important that fleet managers have access to both vehicle data and their operational charging station data. By providing a more comprehensive view of vehicle power loads, SoCs, and vehicle analytics, CMS can provide a fleet management system that helps ground operators better manage charging activities at their stations. Managers working in corporate offices need full access to manage their EV fleets via fleet-related functions, but it is also important to ensure that other stakeholders also have access to fleet-related data and updates so that they can do their jobs anytime, anywhere.

White-Labeled Mobile Application

White-labeled mobile app for your charging station business helps you in smart charging, discovery and map navigation, tariff management, payment transfers, and many other features.